Frequently Asked Questions

Welcome to the 2026 Torzon Support Hub. Below are 12 critical questions every user should review before engaging in commerce. Our system is designed for maximum privacy, which introduces technical requirements often unfamiliar to new users.

01. Is Torzon Market free to join?

Yes. We never charge for registration. Beware of "activation fees" on phishing sites. If you are asked for money before you can browse, leave immediately.

02. Why is Monero (XMR) the only currency?

Bitcoin's transparent ledger is a risk to users. Monero's RingCT and Stealth Addresses ensure that neither the market nor third parties can track your spending habits.

03. How long do XMR deposits take?

Typically 20 minutes (10 confirmations). If it takes longer, check your transaction ID on a private block explorer using your view key.

04. What is the Escrow period?

Default escrow is 14 days for physical goods and 48 hours for digital. It can be extended if shipping is delayed.

05. Can I reset my PGP 2FA?

No. For security, we do not allow 2FA resets. If you lose your PGP key, you lose your account. Keep backups in VeraCrypt containers.

06. How do I open a dispute?

Go to the order page and click "Dispute" before the auto-finalize timer hits zero. Provide PGP-signed evidence to the moderator.

07. What are "Verified Vendors"?

Vendors with a long-standing reputation and high bond deposits. They have passed our strict internal audits for 2026 standards.

08. Is my IP address logged?

No. Our servers run on non-persistent RAM. No logs of IP addresses or browser fingerprints are ever created or stored.

09. Can I use a VPN with Tor?

We recommend NOT using a VPN. Tor over VPN can create a unique fingerprint. For maximum safety, use Tails OS or a Tor Bridge.

10. What is "FE" (Finalize Early)?

FE allows vendors to receive funds before delivery. Only use FE with vendors you have trusted for years. Most vendors are prohibited from FE.

11. How to report a phishing site?

Open a support ticket with the URL. Our team works with mirror providers to take down malicious clones within hours.

12. Is Torzon available on mobile?

While Tor Browser for Android/iOS works, we strongly discourage mobile use for high-value trades due to OS-level tracking.